Discovery Bank Water Solutions
What is the Discovery Bank Water Solutions benefit?
Our water solutions benefit gives Discovery Bank Purple clients a choice of backup water systems and borehole installations. Your home can have a constant water supply even during unexpected outages.
Why have you partnered with PingGo! or 4-Sure for your Water Solutions benefit?
PingGo! powered by 4-Sure are our partners in giving you a choice of backup water systems and borehole installations. They are reputable service providers working with major clients since 2016. Their employees are fully qualified, background-checked, accredited and rated. They're dedicated to exceptional customer service and will closely monitor, manage and track your installation.
They're comprehensively insured, give a one-year warranty for their work and back the warranties of products they use.
What are my options if I take up the Water Solutions benefit?
You can choose one or both:
- A tank system connected to municipal water for backup with rain harvesting or a borehole system for irrigation.
- A borehole system, which includes the drilling and installation of all equipment.
Why is an assessment needed when I sign up for the Water Solutions benefit?
An assessment is necessary for the assessor to understand the work needed, quote accurately and suggest the best system for your needs.
Where must I live to enjoy the Water Solutions benefit?
It's available nationwide.
How many installers are available for the Water Solutions benefit?
There are over 1,000 installers nationwide.
How do I get a water solution and book an assessment?
Discovery Bank Purple clients need to speak to their relationship banker, who'll send their contact info to our partner. Our partner will contact you to explain the options in detail and book an assessment. After the assessment you can decide to go ahead or not.
Why is there an assessment fee when I enquire about water solutions?
The assessment fee covers a thorough evaluation of your current water system and needs. This ensures that the backup solution is tailored to your specific needs and circumstances. The fee includes the expertise of professionals who'll identify potential issues and recommend the best solutions.
Based on the assessment, they'll give you a customised quote reflecting the unique requirements of your property to ensure the best performance and reliability of the backup solution.
How much is an assessment fee for the Water Solutions benefit?
The assessment fee for a backup water tank is R800 and for a borehole it's R3,300. These assessment fees form part of the total quoted amount.
If you decide against the installation, these fees aren't refundable. However, if you complete the installation, we'll refund the fees once we install your chosen solution.
Can I pay in instalments for my water solution?
There are no instalments but you'll make three payments:
- A fee of R800 for the water tank assessment and R3,300 for the borehole assessment. These assessment fees form part of the total quoted amount.
- If you decide against the installation, these fees aren't refundable.
- However, if you complete the installation, we'll refund the fees once we install your chosen solution.
- A payment of 80% of the quoted amount before installation.
- The remaining 20% of the quoted amount after installation.